FREQUENTLY ASKED QUESTIONS

What’s in it for Jaguar and Land Rover customers?

By partnering with Qantas, we’re able to provide even more value to our customers. We are always looking for new ways to reward our customers, and the Qantas Frequent Flyer Program does just that.

How do I earn Qantas Points with Jaguar and Land Rover?

- For individuals (Qantas Frequent Flyer members), please quote your Qantas Frequent Flyer number when completing your purchase. 

- For businesses that are Qantas Business Rewards Members purchasing their vehicle using an ABN, please quote your ABN and your desire to earn Qantas Points for business when completing your purchase. Points will only be awarded to existing members of the Qantas Frequent Flyer and Qantas Business Rewards programmes. The first accrual of Qantas Points cannot be earned through the purchase of a Jaguar or Land Rover vehicle.


How many Qantas Points will I earn with Jaguar Land Rover?

You will earn Qantas Points at the applicable rate specified in the Earn Table (below) on Eligible Purchases, where both the sales contract is signed and the vehicle’s warranty start date commences on a date falling within the relevant Promotional Period.

Appendix 1 - Earn Table

Promotional Period Eligible Product
Qantas Points per purchase

1 February 2017 to 5 June 2017

Any eligible Jaguar or Land Rover 1 point for each dollar spent, up to a maximum of 100,000 points

Jaguar

6 June 2017 to 30 September 2017
F-TYPE 250,000

6 June 2017 to 30 September 2017

F-PACE 200,000

6 June 2017 to 30 September 2017

XJ 250,000

6 June 2017 to 30 September 2017

XF 250,000

6 June 2017 to 30 September 2017

XF Sportbrake 250,000

6 June 2017 to 30 September 2017

XE 200,000

Land Rover

6 June 2017 to 30 September 2017

Range Rover 100,000

6 June 2017 to 30 September 2017

Range Rover Sport 40,000

6 June 2017 to 30 September 2017

Range Rover Evoque 30,000

6 June 2017 to 30 September 2017

All-New Discovery 30,000

6 June 2017 to 30 September 2017

Discovery Sport 25,000

Eligible Purchases do not include;
i. Used or demonstrator vehicles
ii. Vehicles purchased for Government or Fleet use


When will my Qantas Points be credited to my Qantas Frequent Flyer or Qantas Business Rewards account?

Please allow up to 60 days after the payment has been processed for your Qantas Points to be credited to your Qantas Frequent Flyer or Qantas Business Rewards account.


Can I claim Qantas Points for purchases made before Jaguar Land Rover became a Qantas Frequent Flyer Program Partner?

No. Jaguar Land Rover became a partner of Qantas on 1 February 2017. It is not possible to claim Qantas Points on purchases made prior to that date.


I purchased my vehicle between 1 February 2017 and 5 June 2017 how many points do I earn?

For all Eligible Purchases refer to the Earn Table above around Promotional Periods.


I forgot to provide my Qantas Frequent Flyer number or business ABN when I finalised the purchase, can I still get my Qantas Points?

Please contact your local Jaguar or Land Rover retailer. Your Jaguar Land Rover retailer may allow this, at its discretion.


I have earned Qantas Points through Jaguar Land Rover but don't see them in my Qantas Frequent Flyer or Qantas Business Rewards account.

If you believe there is an error with the points you have earned through Jaguar Land Rover please contact your Jaguar or Land Rover retailer.


Can I swap my Qantas Points for cash or credit?

No, you cannot swap points for cash or credit. You can redeem your Qantas Points for Rewards through the Qantas Frequent Flyer program.


How do I earn more Qantas Points? 

Join Jaguar and Land Rover’s e-Newsletter and you’ll be informed about exclusive promotions, sales, special previews and bonus Qantas Points’ promotions.
Sign up to Jaguar here.
Sign up to Land Rover here.
Visit the Qantas Points website to find out about all the different ways you can earn and use Qantas Points.


What do I do if I have forgotten my Qantas Frequent Flyer or Qantas Business Rewards membership number?

If you have forgotten your Qantas Frequent Flyer membership number, you can find it:
- On your Qantas Frequent Flyer membership card;
- At the top of your monthly Qantas Frequent Flyer; or
- At the top of most emails sent to you by Qantas Frequent Flyer.


Your Qantas Business rewards membership number is your business’ ABN. You can find it at the top of most emails sent to you by Qantas Business Rewards, or by logging in to Qantas Business Rewards at qantas.com/business.


You can also contact the Qantas Frequent Flyer Service Centre or Qantas Business Rewards Service Centre for assistance.

Jaguar Land Rover Limited: Registered office: Abbey Road, Whitley, Coventry CV3 4LF. Registered in England No: 1672070


The figures provided are as a result of official manufacturer's tests in accordance with EU legislation. A vehicle's actual fuel consumption may differ from that achieved in such tests and these figures are for comparative purposes only.