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At Land Rover, we put our customers at the centre of every design decision, with the aim of creating exceptional driving experiences. With infotainment systems a key purchasing decision, we’ve listened to our customers and worked hard to improve the quality, performance and satisfaction with our infotainment system. The result is the state‑of‑the‑art Pivi Pro, a significantly better infotainment customer experience.

 

The Pivi Pro project team looked at every element of the user experience and found a number of opportunities to make the system more intuitive and logical to use, including using simpler icons and ensuring each task needed fewer steps to perform.

Joanne Pearson, Customer Insights Director, said that extensive research about what customers wanted drove the development of the new system, and even after the system debuted in the first vehicle, they have continued to listen to customers to understand and improve their experience.

ALWAYS ON, ALWAYS CONNECTED

Peter Virk, Director Connected Car & Future Technology, noted that customers were comparing Land Rover’s infotainment systems to their mobile phones, which inspired the team to make the system more like a mobile phone, and design it so it was always on. By putting a battery into the system, it’s now less than five seconds from a boot-up to access the navigation system. And to ensure the Pivi Pro is always connected, it was given its own internet connection for software-over-the-air (SOTA) and diagnostics, while a separate internet connection for customer-facing features ensures seamless operation at all times.

Pivi Pro has been a game-changer for Land Rover in infotainment, according to Simon Gladstone, Technical Lead in infotainment quality. “We now have a voice system that has a wake-up word. We’ve got a touch screen that’s more responsive, the colours are elegant and minimalist compared to previous systems. We’re using the fastest hardware processor out there; it’s got a battery back-up so it’s always ready to go. Those developments make a real difference."

Thanks to SOTA, we can continue to build a better customer experience without inconveniencing our customers, who previously had to return their vehicle to the dealer to benefit from updates. All this hard work has seen the Pivi Pro win the SMARTBEST 2020 award from the prestigious motoring jury AUTOBEST, recognising the best connected technologies in the automotive industry.

Learn more about the Pivi Pro’s impressive capabilities.

© JAGUAR LAND ROVER LIMITED 2021

Jaguar Land Rover Limited: Registered office: Abbey Road, Whitley, Coventry CV3 4LF. Registered in England No: 1672070

Smart settings available from mid-2021.

Important note on imagery & specification. We are living through exceptional times. Due to the Covid pandemic we have been prevented or delayed in the creation of new images of current model years. Now the global impact of micro-chip shortages is further affecting build specifications, options and launch timings. Until this unique event settles, please note that many images cannot be updated to 22 model year specifications. Features, options, trim and colour schemes will differ from many images. Customers are urged to consult your local Retailer for detailed 22 model year specifications and do not base an order on marketing imagery and specification alone.

Jaguar Land Rover Limited is constantly seeking ways to improve the specification, design and production of its vehicles, parts and accessories and alterations take place continually, and we reserve the right to change without notice. Some features may vary between optional and standard for different model years. The information, specification, engines and colours on this website are based on European specification and may vary from market to market and are subject to change without notice. Some vehicles are shown with optional equipment and retailer-fit accessories that may not be available in all markets. Please contact your local retailer for local availability and prices.

‡‡Price shown is the manufacturers recommended drive-away prices (MRDP) which applies to the vehicle model and optional features selected in the vehicle configurator and as described in the configuration summary. The MRDP is an estimated price which includes the manufacturer's recommended list price, any associated registration fees, applicable taxes (including GST), levies and CTP insurances at the time of publishing in accordance with the applicable state / territory legislation where the Retailer is located for a 12 month period. The MRDP may vary as a result of differences in price components such as location, stamp duty or registration fees. CTP rate is based on a private owner aged 40 with 0 demerit points, no accidents or driving convictions and the vehicle being garaged in the postcode entered. Some information presented or used in the MRDP calculation is sourced from third parties. Jaguar Land Rover Australia has made every effort to ensure accuracy, however please contact your preferred Jaguar Land Rover Retailer to confirm your actual drive-away price which may vary according to your individual circumstances, including any trade-in value agreed between you and the Retailer. Excludes fleet, government, rental buyers, hire car and chauffeur companies.