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GENERAL

  • What is Secure Tracker and how does it work?

    Secure Tracker is Land Rover's Thatcham Category 6 Stolen Vehicle Tracking System. Secure Tracker uses tracking technology to alert you if your vehicle has been tampered with or moved illegally. Your vehicle will notify the Land Rover Tracking Centre who will contact you to confirm if your vehicle has been stolen or not.

  • Will Secure Tracker help to reduce my insurance premium?

    Secure Tracker is Thatcham Category 6 Compliant. By having Secure Tracker activated you may qualify for a discount on your insurance premium.

  • What happens if I have Secure Tracker and my vehicle is stolen?

    In the event of your vehicle being moved illegally, the Land Rover Tracking Centre will immediately alert you and will liaise with the police to pinpoint the exact location of your vehicle. If you believe your vehicle has been stolen, call the Land Rover Tracking Centre directly from your Remote smartphone app or the telephone number which can be found on the InControl owner’s section of www.landrover.co.uk

  • If I have Secure Tracker what will happen if my vehicle is towed away?

    If you know that your vehicle is going to be transported (e.g. towed or transported by train or ferry) and if you have an active Secure Tracker subscription, make sure you enable the Transport Mode feature. Once enabled, Transport Mode will be active for 10 hours only and will be automatically disabled when this time has elapsed. If your vehicle is being transported for more than 10 hours, make sure you reactivate Transport Mode. If you do not enable Transport Mode and your vehicle is being transported you will receive a theft notification from the Land Rover Tracking Centre.

  • Can I report my vehicle stolen when abroad in Europe?

    If your vehicle is stolen while you are travelling in one of the countries listed below, you should contact the Land Rover Tracking Centre. The process is the same as if you were in your home country. Secure Tracker is available in the country in which you subscribed for the InControl services as well as in the following countries: Andorra, Austria, Belgium, Bosnia, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxemburg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Liechtenstein, Turkey, United Kingdom and Vatican.

  • What is Transport Mode?

    Transport Mode is related to Secure Tracker and allows you to put your vehicle on a trailer, train or tow it without a stolen vehicle alert being triggered. Transport Mode can be enabled from the smartphone app or the My Land Rover InControl website. Once switched on the vehicle will not send automatic theft notifications for 10 hours if the vehicle is moved while the engine is off. All other automatic theft notifications e.g. battery disconnected, window break, etc. remain active. Transport Mode will only be visible in the smartphone app or My Land Rover InControl website if you have Secure Tracker.

  • What is Service Mode?

    Service Mode is related to Secure Tracker and must be switched on when taking your vehicle for a service to prevent a stolen vehicle alert being triggered. Service Mode can be enabled from the smartphone app or the My Land Rover InControl website. Once switched on the vehicle will not send automatic theft notifications for 10 hours when it detects a theft event caused by e.g. moving the vehicle with the engine off, disconnecting the battery or aerial, alarm sounding, etc. Service Mode will only be visible in the smartphone app or My Land Rover InControl website if you have Secure Tracker.

  • Where can I direct any other query about InControl?

    The Land Rover InControl website https://www.landrover.com.au/incontrol/index.html offers information about InControl features.

    For further queries or for issues with using InControl, you can contact your Land Rover Dealer or the Customer Relationship Centre (CRC).

As we roll out InControl, specific features described may be optional, and market or powertrain dependent. Please consult your country-specific Land Rover website or local Land Rover Retailer for availability and full terms in your country. Certain features require an appropriate SIM with a suitable data contract, which will require further subscription after the initial term advised by your Retailer. Mobile connectivity cannot be guaranteed in all locations.

  • ABOUT INCONTROL

    InControl is a suite of services and applications that connects you to your vehicle and links you seamlessly, and securely, with the outside world.

  • CONTACT US

    We are happy to help with any queries or tell you more about InControl

  • TERMS AND CONDITIONS

    When you register for Protect, or start using Touch Pro or InControl Apps, you will be asked to accept our legal terms and policies. For more information, these can be accessed below:

© JAGUAR LAND ROVER LIMITED 2021

Jaguar Land Rover Limited: Registered office: Abbey Road, Whitley, Coventry CV3 4LF. Registered in England No: 1672070

Smart settings available from mid-2021.

Important note on imagery & specification. We are living through exceptional times. Due to the Covid pandemic we have been prevented or delayed in the creation of new images of current model years. Now the global impact of micro-chip shortages is further affecting build specifications, options and launch timings. Until this unique event settles, please note that many images cannot be updated to 22 model year specifications. Features, options, trim and colour schemes will differ from many images. Customers are urged to consult your local Retailer for detailed 22 model year specifications and do not base an order on marketing imagery and specification alone.

Jaguar Land Rover Limited is constantly seeking ways to improve the specification, design and production of its vehicles, parts and accessories and alterations take place continually, and we reserve the right to change without notice. Some features may vary between optional and standard for different model years. The information, specification, engines and colours on this website are based on European specification and may vary from market to market and are subject to change without notice. Some vehicles are shown with optional equipment and retailer-fit accessories that may not be available in all markets. Please contact your local retailer for local availability and prices.

‡‡Price shown is the manufacturers recommended drive-away prices (MRDP) which applies to the vehicle model and optional features selected in the vehicle configurator and as described in the configuration summary. The MRDP is an estimated price which includes the manufacturer's recommended list price, any associated registration fees, applicable taxes (including GST), levies and CTP insurances at the time of publishing in accordance with the applicable state / territory legislation where the Retailer is located for a 12 month period. The MRDP may vary as a result of differences in price components such as location, stamp duty or registration fees. CTP rate is based on a private owner aged 40 with 0 demerit points, no accidents or driving convictions and the vehicle being garaged in the postcode entered. Some information presented or used in the MRDP calculation is sourced from third parties. Jaguar Land Rover Australia has made every effort to ensure accuracy, however please contact your preferred Jaguar Land Rover Retailer to confirm your actual drive-away price which may vary according to your individual circumstances, including any trade-in value agreed between you and the Retailer. Excludes fleet, government, rental buyers, hire car and chauffeur companies.