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GENERAL

  • What is Map Updater?

    The Map Updater is a software tool for PC and Mac. It is used for downloading new map data and related content for the Navigation system.

  • Where is the SD Card?

    The Map SD Card should be in the SD Card slot of the vehicle. Please refer to the vehicle handbook for the exact location of the slot.

  • Why is the Map Updater not detecting my SD Card?

    The Map Updater only recognises a valid SD Card designed for use with the Navigation system. Any other SD Cards will not be detected. If the SD Card is damaged or the data has been changed in any form without the use of Map Updater, it could result in the SD Card being unrecognised. You may also want to check if the SD Card slot on your PC or Mac is working correctly.

  • Why are some of the options greyed out?

    The Map Updater automatically recognises the contents of the connected SD Card. The availability of certain buttons and/or features may be linked to the contents of the SD Card.

  • Is my Map Updater up to date?

    The Map Updater automatically checks for app updates every time it is launched.

  • How can I check the availability of any Map Updates?

    Use the Map SD Card with the Map Updater to check for available updates. The Map Updater automatically recognises available updates for the detected SD Card and offers them for download and install.

  • Why is my vehicle not recognising the SD Card?

    If your Map SD Card is not recognised, please ensure that the SD Card is in the unlocked state (small switch on the side of the SD card) and inserted properly in the SD Card slot in the vehicle. If it is inserted correctly, please switch off the ignition, close all doors of the vehicle and lock the vehicle for 2 minutes before restarting the vehicle. If the SD Card is still not recognised, please note any error message that your vehicle is displaying, and contact your Retailer for further assistance.

  • Why is my VIN shown in the Map Updater?

    Your Vehicle Identification Number (VIN) is a unique identifier assigned to every vehicle produced. Your VIN can be located on a plate, visible through the base of the windscreen, on the left hand side of the vehicle. The Map Updater uses your VIN to authorise a non-transferable licence for the use of maps on your vehicle during the activation process.

  • Which operating systems does the Map Updater support?

    The Map Updater currently supports Microsoft Windows version 7, 8 and 10 and Mac OS X 10.8 onwards.

  • Can I cancel a download and install in progress?

    No, the Download and Install process must complete fully to maintain consistency and validity of the map contents on the SD Card. Please do not close the Map Updater or remove the SD Card while Download and Install is in progress.

  • Are the older maps deleted on a new install?

    Yes, newer maps delete and replace the older version of maps.

  • What do I do if I have lost, broken or damaged my SD Card?

    You will need to order a new SD Card. Please contact your Retailer for further assistance.

  • Why is no VIN linked to the SD Card?

    This message indicates that the Map Updater could not find a Vehicle Identification Number (VIN) on the card. Please contact your Retailer.

  • Can I store my own personal data on the SD Card?

    The Map SD Card is supplied only for use with the Navigation system. The card should not be used for storing any other data. Any changes to the SD Card's content must be carried out only through the Map Updater. Storing other data on the SD Card or making unauthorised changes to data on the SD Card could cause problems with your Navigation system and may invalidate your vehicle warranty.

  • Do you have a contact centre for support?

    Please contact your Retailer for any further assistance.

  • Where can I direct any other query about InControl?

    The Land Rover InControl website https://www.landrover.com.au/incontrol/index.html offers information about InControl features.

    For further queries or for issues with using InControl, you can contact your Land Rover Dealer or the Customer Relationship Centre (CRC).

As we roll out InControl, specific features described may be optional, and market or powertrain dependent. Please consult your country-specific Land Rover website or local Land Rover Retailer for availability and full terms in your country. Certain features require an appropriate SIM with a suitable data contract, which will require further subscription after the initial term advised by your Retailer. Mobile connectivity cannot be guaranteed in all locations.

  • ABOUT INCONTROL

    InControl is a suite of services and applications that connects you to your vehicle and links you seamlessly, and securely, with the outside world.

  • CONTACT US

    We are happy to help with any queries or tell you more about InControl

  • TERMS AND CONDITIONS

    When you register for Protect, or start using Touch Pro or InControl Apps, you will be asked to accept our legal terms and policies. For more information, these can be accessed below:

© JAGUAR LAND ROVER LIMITED 2021

Jaguar Land Rover Limited: Registered office: Abbey Road, Whitley, Coventry CV3 4LF. Registered in England No: 1672070

Smart settings available from mid-2021.

Important note on imagery & specification. We are living through exceptional times. Due to the Covid pandemic we have been prevented or delayed in the creation of new images of current model years. Now the global impact of micro-chip shortages is further affecting build specifications, options and launch timings. Until this unique event settles, please note that many images cannot be updated to 22 model year specifications. Features, options, trim and colour schemes will differ from many images. Customers are urged to consult your local Retailer for detailed 22 model year specifications and do not base an order on marketing imagery and specification alone.

Jaguar Land Rover Limited is constantly seeking ways to improve the specification, design and production of its vehicles, parts and accessories and alterations take place continually, and we reserve the right to change without notice. Some features may vary between optional and standard for different model years. The information, specification, engines and colours on this website are based on European specification and may vary from market to market and are subject to change without notice. Some vehicles are shown with optional equipment and retailer-fit accessories that may not be available in all markets. Please contact your local retailer for local availability and prices.

‡‡Price shown is the manufacturers recommended drive-away prices (MRDP) which applies to the vehicle model and optional features selected in the vehicle configurator and as described in the configuration summary. The MRDP is an estimated price which includes the manufacturer's recommended list price, any associated registration fees, applicable taxes (including GST), levies and CTP insurances at the time of publishing in accordance with the applicable state / territory legislation where the Retailer is located for a 12 month period. The MRDP may vary as a result of differences in price components such as location, stamp duty or registration fees. CTP rate is based on a private owner aged 40 with 0 demerit points, no accidents or driving convictions and the vehicle being garaged in the postcode entered. Some information presented or used in the MRDP calculation is sourced from third parties. Jaguar Land Rover Australia has made every effort to ensure accuracy, however please contact your preferred Jaguar Land Rover Retailer to confirm your actual drive-away price which may vary according to your individual circumstances, including any trade-in value agreed between you and the Retailer. Excludes fleet, government, rental buyers, hire car and chauffeur companies.