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CONTACT US

GET DIRECTIONS

CONTACT LAND ROVER FINANCIAL SERVICES

We look forward to hearing from you, whether you’re looking to invest in your first Land Rover, or you’re an existing Land Rover Financial Services customer and have a question about your finance. To get in touch, simply select an option below:

EXISTING CUSTOMERS:


If your contract number is 9 digits long, please call:

Phone:
1800 037 711


If your contract number is 6 digits long, please call:

Phone:
1300 294 097
Mon - Fri: 9:00am - 5:00pm (AEST)

Post:
Land Rover Financial Services
Customer Service Team
Locked Bag 4002
Chullora NSW 2190

COVID-19

In the current uncertainty surrounding COVID-19, we are committed to supporting you as best we can. If you have been directly impacted by the COVID-19 outbreak and are unable to meet your car loan repayments, please get in touch with our Hardship Assistance Team by emailing assist@vwfs.com.au.

Alternatively you can call on 1300 734 567. They are open 9am – 5pm (AEST), Monday – Friday.

If you have an existing Guaranteed Future Value (GFV) contract that is due to mature in the next month, and have been impacted by COVID-19, please contact remarketing@vwfs.com.au if you are unable to trade-in or return your vehicle at your dealership. If you would like to retain your vehicle, please contact retention@vwfs.com.au.
DOWNLOAD DIRECT DEBIT FORM
DOWNLOAD ELECTRONIC CONSENT FORM
DOWNLOAD HARDSHIP FORM
DOWNLOAD THIRD PARTY AUTHORISATION FORM




Bushfire Assistance 

If you are an existing customer of Land Rover Financial Services and have been affected by the recent bushfires, we’re here to help. Please email us at assist@vwfs.com.au or alternatively call us on 1300 734 567.

NEW CUSTOMERS:


Phone:
1300 294 097
Mon - Fri: 9:00am - 5:00pm (AEST)

Email:
customer_service@landroverfs.com.au

Post:
Land Rover Financial Services
Customer Service Team
Locked Bag 4002
Chullora NSW 2190