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CONTACT US

CONTACT LAND ROVER FINANCIAL SERVICES

We look forward to hearing from you, whether you’re looking to invest in your first Land Rover, or you’re an existing Land Rover Financial Services customer and have a question about your finance. To get in touch, simply select an option below:

EXISTING CUSTOMERS:


If your contract number is 9 digits long, please call:

Phone:
1800 037 711


If your contract number is 6 digits long, please call:

Phone:
1300 294 097
Mon - Fri: 9:00am - 5:00pm (AEST)

Post:
Land Rover Financial Services
Customer Service Team
Locked Bag 4002
Chullora NSW 2190


COVID-19

In the current uncertainty surrounding COVID-19, we are committed to supporting you as best we can. If you have been directly impacted by COVID-19 and are unable to meet your car loan repayments, please apply online for Financial Assistance so we can assess your individual circumstances and eligibility. If you have any questions and would like to get in touch with our Hardship Assistance Team, please email assist@vwfs.com.au.

Alternatively you may call us on 1300 734 567, between 9am – 5pm (AEST), Monday – Friday.

If you have an existing Guaranteed Future Value (GFV) contract that is due to mature in the next month, and have been impacted by COVID-19, please contact remarketing@vwfs.com.au if you are unable to trade-in or return your vehicle at your dealership. If you would like to retain your vehicle, please contact retention@vwfs.com.au.


IMPORTANT FORMS:

NEW CUSTOMERS:


Phone:
1300 294 097
Mon - Fri: 9:00am - 5:00pm (AEST)

Email:
customer_service@landroverfs.com.au

Post:
Land Rover Financial Services
Customer Service Team
Locked Bag 4002
Chullora NSW 2190
FEEDBACK

TARGET MARKET DETERMINATIONS

FINANCIAL ASSISTANCE